{"id":435,"date":"2026-10-24T23:22:32","date_gmt":"2026-10-25T03:22:32","guid":{"rendered":"https:\/\/apprenticonducteur.ca\/?page_id=435"},"modified":"2026-10-29T16:29:39","modified_gmt":"2026-10-29T20:29:39","slug":"questions-frequentes-2","status":"publish","type":"page","link":"https:\/\/apprenticonducteur.ca\/en\/questions-frequentes-2\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wp-block-group ac-info-page is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Where should I apply my sticker?<\/h3><p class=\"wp-block-paragraph\">On a smooth, clean, and dry exterior glass surface. Choose a location that does not obstruct the driver&#039;s view.<\/p><h3 class=\"wp-block-heading\">What size will I receive?<\/h3><p class=\"wp-block-paragraph\">Dimensions vary depending on the model. See the &quot;Specifications&quot; section of the product page for your sticker&#039;s measurements. The photos are for illustrative purposes only.<\/p>\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Does the website language change the text on the sticker?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">No. The sticker included bears the text of the model pictured on its product page. Viewing the website in French or English does not change this text. Before adding a model to your cart, check the text visible in its photos.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Are installation instructions included?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Yes. Installation instructions in French and English are included with your sticker. Read them before applying and prepare a smooth, clean, and dry surface. Choose a location that does not obstruct the driver&#039;s view.<\/p>\n<\/div>\n<h3 class=\"wp-block-heading\">What material are the stickers made of?<\/h3><p class=\"wp-block-paragraph\">Our designs are made of adhesive vinyl for outdoor use, suitable for vehicle windows.<\/p><h3 class=\"wp-block-heading\">Where are they manufactured?<\/h3><p class=\"wp-block-paragraph\">Our stickers are made in Quebec.<\/p><h3 class=\"wp-block-heading\">How can I find out the delivery costs and times?<\/h3><p class=\"wp-block-paragraph\">Standard shipping is free in Canada for eligible stickers, with no minimum purchase. It is shipped via Canada Post Lettermail, without tracking. Delivery times are estimates and vary depending on the destination. See our <a href=\"\/en\/livraison\/\">Delivery and shipping page<\/a> for details.<\/p><h3 class=\"wp-block-heading\">Can I return a sticker?<\/h3><p class=\"wp-block-paragraph\">Yes. Standard, non-personalized stickers can be returned within 30 days of receipt, provided they are unused, unapplied, and undamaged. Return shipping costs are your responsibility. We initiate the refund upon receipt and verification of the eligible return. The amount typically appears in your account within 5 to 10 business days of initiation, depending on your financial institution. See our <a href=\"\/en\/retours-et-remboursements\/\">Returns and refunds policy<\/a> to find out about the applicable conditions and remedies.<\/p><h3 class=\"wp-block-heading\">What should I do if my order doesn&#039;t arrive?<\/h3><p class=\"wp-block-paragraph\">Free standard delivery by letter post does not include a tracking number and delivery times are estimated. If your order is delayed, write to <a href=\"mailto:commandes@apprenticonducteur.ca\">commandes@apprenticonducteur.ca<\/a> Please include your order number so we can investigate the situation. Also, please see our <a href=\"\/en\/livraison\/\">delivery policy<\/a>.<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>O\u00f9 appliquer mon autocollant ? Sur une surface vitr\u00e9e ext\u00e9rieure lisse, propre et s\u00e8che. Choisissez un emplacement qui n&rsquo;obstrue pas la visibilit\u00e9 du conducteur. Quelle taille vais-je recevoir ? Les dimensions varient selon le mod\u00e8le. Consultez la section \u00ab Caract\u00e9ristiques \u00bb de la fiche produit pour conna\u00eetre les mesures de votre autocollant. Les photos sont [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-435","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/pages\/435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/comments?post=435"}],"version-history":[{"count":8,"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/pages\/435\/revisions"}],"predecessor-version":[{"id":782,"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/pages\/435\/revisions\/782"}],"wp:attachment":[{"href":"https:\/\/apprenticonducteur.ca\/en\/wp-json\/wp\/v2\/media?parent=435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}